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  • 20 Dec

Retail Assist 2012 Restructure

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Retail Assist 2012 RestructureAs Retail Assist continues to grow and support some of the major brands in retail, the business has taken the decision to change its senior management structure to reflect the core areas of operations; Managed Services and the Merret supply chain solution. The re-organisation will be effective from the beginning of 2012.

From the 1st January Nigel Illingworth will become Chief Executive Officer and Gary Broughton Chief Operating Officer of Merret. Nigel’s role will be focussed upon the on-going development of the Merret applications whilst Gary will be responsible for implementations and the support of the products. Nigel and Gary, who are currently the Retail Assist Product Services Director and Professional Services Director respectively, were two of the original founders of the business.

Dan Smith, the current Managed Services Director, will become Chief Executive Officer for Managed Services. Dan will be responsible for the provision and on-going development of the managed support services. Dan joined the Board of Retail Assist in 2004, bringing with him more than 20 years’ experience in multi-site manufacturing and retail support. A Chief Operating Officer for Managed Services will also be appointed in due course.

Alan Morris, co-founder of Retail Assist and current Managing Director comments: “As a result of this re-structuring I will be able to focus on the overall development of Retail Assist as we look to strengthen our market position. My position will be Executive Chairman and I will be responsible for implementing our strategy as well as being responsible for the day to day operation of our internal shared services such as Human Resources, Commercial Management, Sales and Marketing.”

Tim Moxon will continue in his role as Chief Finance Officer being responsible for finance and governance. Prior to joining Retail Assist in 2004, Tim had been providing the company with property consultancy and had managed the acquisition of its new Nottingham headquarters.

Alan concludes: “The transition to the new structure will be seamless to our clients but we hope that the results of the exercise will be evident to them as they experience the improved services and products that the changes will deliver. On behalf of the entire team I would like to thank the businesses that we work with for their continued support of Retail Assist.”

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