What We Do
Retail Assist provides IT services and solutions for retailers; through the outsourcing of entire IT departments or just a subset if elements are already in-house.
The company has two divisions: Managed IT Services and Retail Solutions.
The Managed IT Services comprise of our Service Desk, Application Support, Technical Services, Data Centre Hosting, Hardware Maintenance, Disaster Recovery and Project Services. These services enable organisations to:
- Ensure an IT infrastructure that's aligned to business needs and corporate strategy
- Benefit from the most reliable support services, including 24/365 cover
The Retail Solutions include our Merret ERP solution, EPoS and Ra-X Data Exchange. These products facilitate:
- Streamlined supply chains
- Improved management controls
Together our Managed Services and Retail Solutions help to:
- Reduce operating costs and improve efficiency while working with a trusted UK-based provider
- Get essential IT in place fast - for new operations and following acquisitions, MBO's and de-mergers
- Deliver enhanced customer services
- Pursue new revenue opportunities: our flexible approach actively supports retail estate growth, business diversification and overseas expansion
Importantly, we deliver these services at a fraction of the cost of planning, resourcing and managing them internally. We work direct with retailers, for business and IT consultancies and alongside partners.
Retail Assist is the only retail-only IT services provider to be accredited to ISO20000, which is the first international standard for IT Service Management. We also adhere to IT Infrastructure Library (ITIL) principles throughout the organisation and we are members of the Service Desk Institute (SDI) and the IT Service Management Forum (itSMF).
- Get in touch:
- +44 (0) 115 853 3910
- info@retail-assist.co.uk
