+44 (0)115 904 2777
+44 (0)115 904 2777

IT Services and Solutions for omnichannel retail

We add value to your retail business by delivering operational improvements, competitive advantage and cost efficiency.

We understand the requirements of retailing and ensure that the customer experience remains central to everything we do.

There are two focus areas in our business: Managed Services and Solutions.

We provide services 24 hours a day, 7 days a week and 52 weeks a year through our IT Outsourcing, Help Desk, Retail Systems Support, Technical Services and Project Management.

Through our retail solutions we have built software, focused on the management of retailers’ supply chains, to fulfil omnichannel retailing requirements.

Our data exchange solution, Ra-X, has been built for retailers with requirements to exchange product, pricing and sales data across numerous locations.

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“The Merret implementation was planned and delivered from scratch within 3 months – a remarkable achievement”


our retail technology news

Take a look at our latest news stories.
International Help Desk Support
  • 13 Apr
Retail Assist wins ‘Best Managed Service Desk’ at the Service Desk Institute IT Service and Support Awards 2016 We are delighted to announce that Retail Assist has won the globally recognised ‘Best Managed Service Desk’ Award at the Service Desk Institute’s (SDI) Annual IT Service and Support Awards.The SDI’s annual Awards identify the excellence of outstanding service... Read more
IT Help Desk
  • 31 Mar
Retail Assist gets a Slice of the Action with Pizza Hut Pizza Hut Restaurants benefit from Retail Assist’s 24 x 7 IT support across UK-wide Dine-In Restaurants Pizza Hut Restaurants, one of the UK’s largest pizza chains, is marking two years of successfully receiving first and second line IT Help Desk... Read more
  • 24 Mar
Morrisons Nutmeg breaks into Top 20 UK fashion retailers Big congratulations are in order for our customer, Morrisons, whose fashion brand, Nutmeg, has broken into the Top 20 UK fashion retailers for the first time. The brand has gained significant traction amongst consumers since its launch in 2013, recording more... Read more