+44 (0)115 904 2777
+44 (0)115 904 2777

IT Services and Solutions for omnichannel retail

We add value to your retail business by delivering operational improvements, competitive advantage and cost efficiency.

We understand the requirements of retailing and ensure that the customer experience remains central to everything we do.

There are two focus areas in our business: Managed Services and Solutions.

We provide services 24 hours a day, 7 days a week and 52 weeks a year through our IT Outsourcing, Help Desk, Retail Systems Support, Technical Services and Project Management.

Through our retail solutions we have built software, focused on the management of retailers’ supply chains, to fulfil omnichannel retailing requirements.

Our data exchange solution, Ra-X, has been built for retailers with requirements to exchange product, pricing and sales data across numerous locations.

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“The Merret implementation was planned and delivered from scratch within 3 months – a remarkable achievement”


our retail technology news

Take a look at our latest news stories.
  • 12 Jul
New structure builds foundations for further growth at Retail Assist Julian Woodall – HR Director; Dave Roberts – Managed Services Director; Dan Smith – CEO; Matthew Proudlove – CFO; Hazel Olivier – Solutions Director; Renato Pastorino – Client Director. A MIDLANDS business whose IT software and support are used by... Read more
international help desk support
  • 8 Jul
Retail Assist recognised in Top 10: Nottingham’s Creative Class 2016 Retail Assist, has successfully been named one of Nottingham’s Creative Class 2016, ranking the business within the Top 10 in the region for high performance, growth and innovation. Retail Assist is among ten businesses chosen to be part of The... Read more
project management services
  • 17 Jun
Oasis and Warehouse launch next generation websites High street fashion brands Oasis and Warehouse are pleased to announce the launch of their innovative new digital platforms. By partnering with Javelin Group, Demandware and Retail Assist to manage the successful migration of both sites, Oasis and Warehouse have... Read more